VIPER PRO
VIPER PRO traces Windows crashes to the driver or hardware at fault.
VIPER PRO collects the crash dump, Windows fault records, GPU dumps and a snapshot of the system at the moment of failure. ETION, its proprietary analytics engine, decodes the stop code and its parameters and compares the installed hardware to manufacturer specifications. Each crash gets a report with the supporting data and troubleshooting steps in order.
Complete crash collection
VIPER PRO collects every dump a crash produces: the game or application dump, the Windows dumps and fault records, and the GPU dump. GPU faults are read with NVIDIA Nsight™ Aftermath and AMD Radeon™ GPU Detective.
ETION traces the fault codes across all of them and cross-analyzes the results with the PC's hardware and software to determine the root cause.
Client crash dumps, including Unreal Engine crash reports
Full, kernel and minidumps, WER reports, event logs
NVIDIA Nsight Aftermath and AMD Radeon GPU Detective dumps
Hardware, drivers, memory, storage, temperatures and configuration at the moment of failure
How it works
Collection
VIPER PRO monitors for crashes and saves the dump, the Windows fault records and a snapshot of the machine at the time of each crash. Original files are not moved or modified.
Analysis
ETION, Viper Systems' proprietary analytics engine, decodes the dump, identifies the drivers involved, correlates the events around the fault, and checks the machine against the manufacturer's specifications for its installed parts.
Report
Each crash receives a report with a summary, the technical detail and troubleshooting steps in order. Each finding lists the dump data, events and specifications used to reach it.
Report contents
- FailureThe driver or component responsible.
- System stateThe application in focus, memory use, running processes and temperatures.
- Out-of-specification hardwareComponents running outside their rated values, for example memory at 4800 MT/s on a kit rated for 6000 MT/s.
- Corrective stepsListed in order, with the supporting data for each step.
Monitoring levels
Reactive
Captures crash dumps, Windows fault records and a snapshot of the system at the moment of failure. Minimal overhead.
Flight Recorder
Keeps a rolling record of temperatures, clock states, memory pressure, DPC and ISR activity and driver activity. When a crash occurs, the report includes the timeline before the crash and all Reactive data.
Deep Scan
Deep Scan collects every crash from a selected program over a selected timeframe, analyzes them as one dataset, and identifies the conditions they share.
It also flags system changes that coincide with the crashes starting or stopping.
Libraries
VIPER PRO ships with a base library: Windows fault codes, the specifications of major-brand hardware, component behavior and bug check mechanisms. Every hardware figure comes from the manufacturer's published specification. Additional libraries add coverage for specific vendors and devices.
Fault codes
Hardware records by class
| Class | Records | Manufacturers |
|---|---|---|
| Processors | 375 | Intel, AMD |
| Graphics cards | 86 | NVIDIA, AMD, Intel |
| Memory | 694 | TeamGroup, PNY, G.SKILL, Kingston, Corsair, KLEVV, Patriot, Silicon Power, ADATA, Lexar, Crucial |
| Storage | 79 | SanDisk / WD, Samsung, TeamGroup, Kingston, Seagate, Lexar, Crucial, ADATA, Silicon Power, SK hynix, Solidigm, Corsair, PNY, Kioxia |
| Motherboards | 49 | MSI, ASUS, Gigabyte, ASRock, Biostar |
| Power supplies | 37 | Corsair, be quiet!, Thermaltake, Cooler Master, Seasonic, MSI, ASUS, NZXT |
| Coolers | 26 | be quiet!, DeepCool, Noctua, Arctic, Corsair, Lian Li, Thermalright, NZXT, Cooler Master, ASUS, MSI, Thermaltake |
| Total | 1,346 | 37 manufacturer groups |
Memory includes 221 product-family records and 473 exact-kit records identified by orderable part number.
ETION
ETION is the proprietary analytics engine developed by Viper Systems. It reads the crash dump, event logs, hardware error records, and a snapshot of the system at the moment of failure. It decodes each stop code and its parameters, then resolves the machine’s hardware and drivers against its reference library. Applying defined, evidence-based rules, it produces the same result from the same data every time.
Each finding is classified by the strength of the supporting evidence. ETION correlates crash data, system state, hardware, drivers, and other captured information to determine what occurred and, where the evidence supports it, what caused it.
Screenshots
Privacy
VIPER PRO does not use an account, telemetry or cloud services. All data stays on the PC. Problem reports are saved to a file that the user can email.
Requirements
| Windows | 10 or 11, 64-bit |
|---|---|
| Rights | Administrator |
| Install | None. Runs from any folder |
| Drivers | None |
| Internet | Not used |